In supercompetitive markets, only impeccable service will help keep the customer. A successful company today is not just a bank, a state institution or a retail chain. To capture the market, you must become the absolute leader in the service.
On this forum you will find out the best techniques of incresing your service level applicable to almost all the markets especially in the UAE
Approach to customers of different languages & nationalities
The Service Strategy
E-Service
Speed: do it fast, do it now & do it right
Don’t hire employees who hate customers
Service Recovery
Customer Retention
Social Economy
Are customers always right?
Crazy Policies and Procedures
Empowerment
Reducing Cost
The below-mentioned discount is only applicable until 30.07.2019
Welcome to Rixos Premium Dubai, the most stylish urban hotspot located in the heart of Dubai’s Jumeirah Beach Residence. Experience trendy living where iconic design meets contemporary luxury, setting up the stage for exclusive and glamourous lifestyle experiences. The hotel is within close proximity to popular shopping destinations such as The Walk, Dubai Marina Mall, Mall of the Emirates and the city’s buzzing highway, Sheikh Zayed Road. The impeccable Crystal Tower design is an architectural landmark transforming the cityscape of JBR.
| Standard | Comfort | Business | VIP | VVIP | Platinum | |
| Accreditation at the Forum | ||||||
| Participant book | ||||||
| Advertising campaign audit from Synergy Digital | ||||||
| Package of materialsfrom Speakers | ||||||
| SGF 2019 video recording | ||||||
| Simultaneous translation | ||||||
| Welcome-service | ||||||
| VIP presents from partners and sponsors of the forum | ||||||
| VIP lunch | ||||||
| Photosession with speakers | ||||||
| Personal service during the event | ||||||
| Рarking space |
| Date | Standard | Comfort | Business | VIP | VVIP | Platinum |
|---|---|---|---|---|---|---|
| Today | 170 ₽ | 250 ₽ | 500 ₽ | 1 000 ₽ | 4 000 ₽ | 8 500 ₽ |
| after May 1 | 5 000 ₽ | 10 000 ₽ | 12 000 ₽ | 50 000 ₽ | 100 000 ₽ | 350 000 ₽ |
| after July 1 | 5 000 ₽ | 11 000 ₽ | 13 000 ₽ | 55 000 ₽ | 110 000 ₽ | 400 000 ₽ |
| after September 1 | 5 000 ₽ | 12 000 ₽ | 15 000 ₽ | 60 000 ₽ | 120 000 ₽ | 450 000 ₽ |
| after Oktober 1 | 5 000 ₽ | 13 000 ₽ | 17 000 ₽ | 70 000 ₽ | 150 000 ₽ | 500 000 ₽ |
Пакет участия включает билет категории Platinum, который дает право на эксклюзивный сервис. Место рядом со сценой, VIP-обед, подарки от спонсоров и партнеров — лишь часть ваших привилегий.
Кроме того, вы получаете сертификат на обучение по годовой программе Executive MBA, обычная стоимость которой составляет 1,5 млн рублей. Ее главные преимущества: спикеры экстра-класса, выездные модули в Лондоне, Нью-Йорке и Дубае, а также мероприятия закрытого бизнес-клуба «Синергия». Получите максимум от SGF 2019.
